Mediation Skills

Training & Certification.

Enroll Now
Two men appear to be arguing, one with a displeased expression holding his hand up, the other with a serious look pointing or gesturing at the first man.

At the DC Mediation and Dispute Resolution Institute, we are committed to advancing excellence in mediation through practical high-quality training. Our curriculum combines theory, exercise and discussion, guided simulations, and coaching to help participants build confidence and competence in mediation practice.

Enroll Now

40-Hour Virtual Mediation Training | Conflict Resolution & Certification

Our 40-hour virtual mediation training is rigorous, interactive, and designed for real-world application. Participants gain hands-on experience, learning practical techniques to resolve disputes effectively across various industries and contexts.

Whether you're looking to enhance your professional skills, pursue a career in mediation dispute resolution, or create positive change in your community, our training provides the expertise you need.

Join us and become a catalyst for peace, justice, and sustainable solutions to disputes!

Mediation Training Course Dates

At the DC Mediation and Dispute Resolution Institute, we are committed to advancing excellence in mediation through practical high-quality training. Our curriculum combines theory, exercise and discussion, guided simulations, and coaching to help participants build confidence and competence in mediation practice.

Register now for our online mediation and ADR training to get started!

Course name Date Download calender Register online
March intake March 2 - 20 Download Register Now
June intake June 1 - 19 Download Register Now
September intake September 7 - 25 Download Register Now
November intake Nov. 30 - Dec. 18 Download Register Now
Summer Intensive: July 13 - 20 Download Register Now
Weekend Schedule Oct. 3 - Nov. 21 Download Register Now

Why Train with Us?

  • Comprehensive Curriculum: Gain in-depth knowledge and practical skills in mediation. You’ll also receive a comprehensive Training Manual and simulation exercises prior to the commencement of the training.

  • Engaging & Hands-on Training: Our interactive, practice-focused methods are proven to strengthen knowledge, and build confidence and skills.

  • Affordable: We price our training at $1,200, below the average market rate, to make conflict resolution skills more accessible.

  • Convenience: Our training is 100% remote training—no travel required.

  • Certification: The DC Institute’s training is 40 hours, enabling you to earn a globally recognized mediation certification.

  • Professional Development: Join our alumni network for exclusive resources and discounts.

By fostering a cadre of highly trained mediators, the DC Mediation and Dispute Resolution Institute contributes to building a more peaceful, cooperative society where conflicts are resolved constructively, relationships are strengthened, and mutual understanding is achieved

Training Process: From enrollment to Completion

  • A white number one painted on a black tiled floor.

    Enroll

    Complete the enrollment form

    Enroll here:

  • A cracked pavement with a white paint question mark in the center.

    Make payment: $ 1,200

    After completing the enrollment form, you will be directed to payment. Pay for the training.

  • A black wall with a large, vintage style countdown clock displaying the number 3, illuminated by a spotlight from above.

    Training Material & Instruction

    Receive (electronic) training links and materials (Manual, simulation exercises) prior to the commencement date.

  • White number 4 painted on a dark brick wall.

    Attend Training

    Log in on training day (5 minutes early recommended).

  • Black number five painted on a white wall.

    Certificate

    Two weeks after the training, you will receive your certificate via email

Post-Certification Opportunities

  • Mentorship: Free or discounted guidance from experts.

  • Practice Sessions: Enhance your mediation skills and earn advanced certificate by completing 12 mock sessions in our Mock Mediation Practice Clinic

  • Networking & Exposure: Our network of mediators comes from a diverse range of industries and regions. we want to hear from you and how conflict resolution skills are showing up in your practice and day-to-day. You’ll have opportunities to present at webinars, publish on our blog, and gain industry recognition.

  • Join Our Mediator Roster: Complete training and 12 practice sessions to qualify.

  • Continuous Learning: Access refresher courses to stay ahead.

Who should attend the training?

  • Academia/ Educations

  • Faith/Religious Leaders

  • Human Resource Professionals

  • Lawyers and legal professionals

  • Communication & Client Relations Specialist

  • NGOs/ Humanitarian workers

  • Security/Law Enforcement Professionals

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What you’ll learn from our Mediation Course

Knowledge Development:

  • Mediation: Principles, Processes, Roles of Parties and Ethics

  • Mediation: Administrative Procedure, Legal Framework, Settlement, & Enforcement

  • Conflict Analysis: Sources, Dynamics, Drivers, and Responses

  • Diversity, Gender, and Cultural Sensitivity in Mediation

  • Apology, Forgiveness, and Reconciliation.

  • Negotiation Theory & Practice: Preparation, Strategies, Stages, Style, Skills, Techniques, and Personality traits

Skill Development:

  • Psychological Safety: Self-intelligence and Management of Emotion in Mediation

  • Communication: Forms, Listening Skills, Mirroring, and Questioning

  • Impasse: Avoiding, Responding, and Dealing with Difficult People

  • Process Management Skills: Transition, Use of Joint and caucus

  • Negotiations: Brainstorm, evaluation of options, Reality check

  • Agreement: Drafting

Practice, Practice, and Practice

Our Mediator Skills training courses are participatory, interactive, and learner-focused.

Mode of facilitation:

  • Practical, training that focuses on developing skills

  • Engaging & interactive synchronous experiences

  • Hands-on learning through immersive exercises and roleplay/simulations based on real-world conflict

  • Discussion and reflection are encouraged for a better understanding

  • Thought-provoking sessions for stimulating thinking

Teaching Methodologies: lecturing, videos, interactive exercises, individual work, group discussion, talking in pairs, role-playing, & performance-based assessment.

Why should you become a certified Mediator?

Expert Conflict Resolver:

Gain the skills to excel in resolving conflicts effectively.

Career Boost:

Open doors to lucrative mediation opportunities.

Positive Impact:

Contribute to peace and harmony in your community and workplace.

Personal Growth:

Enhance communication and problem-solving skills

Market Appeal:

Attract clients and organizations seeking trusted mediators