Mediation Skill Training & Certification.
Our hands-on, interactive, and skill-focused training is designed to equip participants with practical tools to navigate conflicts effectively and collaboratively. Foster robust relationships and encourage innovation & creativity.
Our instructors are seasoned mediators, lawyers, and conflict-resolution professionals. Each an expert in their field, boasting extensive experience in collaborating with individuals and diverse organizations across various industries
Who should attend?
Academia/ Educations
Faith/Religious Leaders
Human Resource Professionals
Lawyers and legal professionals
Communication & Client Relations Specialist
NGOs/ Humanitarian workers
Security/Law Enforcement Professionals
What you’ll learn from our Mediation Course
Knowledge Development:
Mediation: Principles, Processes, Roles of Parties and Ethics
Mediation: Administrative Procedure, Legal Framework, Settlement, & Enforcement
Conflict Analysis: Sources, Dynamics, Drivers, and Responses
Diversity, Gender, and Cultural Sensitivity in Mediation
Apology, Forgiveness, and Reconciliation.
Negotiation Theory & Practice: Preparation, Strategies, Stages, Style, Skills, Techniques, and Personality traits
Skill Development:
Psychological Safety: Self-intelligence and Management of Emotion in Mediation
Communication: Forms, Listening Skills, Mirroring, and Questioning
Impasse: Avoiding, Responding, and Dealing with Difficult People
Process Management Skills: Transition, Use of Joint and caucus
Negotiations: Brainstorm, evaluation of options, Reality check
Agreement: Drafting
Practice, Practice, and Practice
Our Mediator Skills training courses are participatory, interactive, and learner-focused.
Mode of facilitation:
Practical training that focuses on developing skills
Online experiences that are engaging and interactive
Hands-on learning through immersive exercises, roleplays, & simulations
Discussion and reflection are encouraged for a better understanding
Thought-provoking sessions for stimulating thinking